Hassle Free Money Back Policy for purchase of our Software Products

This policy is last updated on – 12th Oct 2017 and can be updated anytime online without any notice / email to anyone.

Our Clients Trust us because we make their business simple and standout with our products and services. Our products are Version Managed, Avast Anti virus scanned and code signed by Digicert (Symantec , Verisign). So, the authenticity and harmlessness is guaranteed by third party world leaders in their respective fields. Our products are developed on Microsoft environment and works on Windows operating systems.

Once you purchase any of our products – you will be entitled for Free updates for that particular main version. Free update to next version is chargeable. For example – purchase of version 3.0.0.30 will entitle you to get all free updates from 3.0.0.31 to 3.999.999.999 and not 4.0.0.1 Our company keeps the right to upgrade a product based on market requirement, however old versions up to last ten minor versions (starting current available version) will be kept and available on demand.

Our company keeps the right to change the Main version from 3 to 4 depending on Major changes in the product. Your earlier version will keep on working depending on your payment type (yearly or one time)

In Yearly Payments, the annual maintenance and service charges are included.

In one time payment, the customer has to pay 40% of the one time payment (plus tax) every year after the first year free warranty, as annual maintenance and service charges, else the updates will not be available or will not work.

Implementation charge, Data migration charges will have to be paid separately depending on efforts involved.

Purchase of our products are per user license.

If you want to get covered by the Money Back Policy – please read and follow the following.

Please register on our web site for your interest in any of our products. You will get options for:

  • No of days of Free Trial you want before paying.

  • No of Days Money back Guarantee you want after paying.

  • Single User or Multi-user (LAN version)

  • Yearly Payment or One Time Payment

Once you register with your choice – we will create a customized version for you and will send you a link to download your product within a day.

When your No of Days of Free Trial gets over, your product will stop working, but, our product keeps automatic backup of the data. Your data will not get lost. Once you pay – you can restore the backup and continue.

When your No of Days of Money Back is over after the free trial, you will receive an updated product from us ( sales@ssglogic.com ) to continue using the product – either life long or for the rest of the year if you have opted for yearly payment.

If you need a money back – within the opted money back time – please send an E-mail to Sales@ssglogic.com from the same email id that you used for registering on our web site explaining the detailed reasons for asking for money back and we will return your money. We need at least one discussion to understand why you want the money back before we return your money. The jurisdiction for any dispute will be Bangalore, Karnataka.

On the same product –you can not opt for money back guarantee again asking for money back.

Shipping costs, Bank Charges, Payment Gateway charges, Taxes, and e-commerce service provider charges and proportionate usage charges will be deducted from your payment while refunding.

For any clarification or help or support – please feel free to send us an E-mail to sales@ssglogic.com

If you want to speak to us – please ask for an appointment on sales@ssglogic.com with your details.

Other Contact Information – SSG Software Systems Private Limited, Tel – 91-80-23339502 / 23330913